As some backstory/clarification to my previous post, and because I am so INCENSED by the LUDICROUS nature of my MacBook troubles, here are the gory details thus far in my MacBook drama.
(I just posted this at the L&V board, then figured heck, might as well put it here, too.)
As some background, I am a total Mac person. I made the switch years ago and haven’t looked back since! The only time I use PCs is at work, because I don’t have a choice. But now, I am SOOOO sad/pissed/disappointed. And I know that the badmouthing about Apple I’m about to do is justified:
I’ve only had my MacBook for one MONTH, and now the battery is having issues. Apparently one day I didn’t notice that it needed to be charged, so the battery drained completely. No big deal, it’s rechargeable! But when I went to plug it into the power adapter, it started randomly shutting down and then when I turned it back on, the thing told me I had “No batteries installed.” eh???
I called AppleCare, the tech support peeps, and they very nicely tried to help me troubleshoot, which didn’t work. They then overnighted me a new battery. When I got it the next day, I installed it. Success!…so I thought. The new battery worked for about an hour, then crapped out, too. Same problems.
I called AppleCare AGAIN, and the support person I talked to thinks it’s a hardware issue. So I’m taking it to my local Apple store tomorrow to have them look at it. I have a feeling they’re going to send it out for repair, so if I’m absent from here/the Net for about a week or so, that’s why.
Bad Apple. I’m only able to use it when it’s connected to the power adapter (it won’t even TURN ON unless it’s plugged in), and even then it’s telling me I have no battery. ugh! Sadly, too, I’ve done some googling and this is apparently not only a very common issue with MacBooks/MacBook Pros, but is a KNOWN issue with Apple and they’ve been scrambling to send out new batteries/repair MacBooks on the down-low. grrrrrrrrr.
I’ve got my fingers crossed that they can either fix it on the spot for me tomorrow (doubtful), or that they can repair it offsite and that will take care of all the problems. If so, Apple can get back in my good graces…if not…we’ll see!
So yeah, if I’m not blogging or posting on the L&V board/Ravelry/Flickr/etc. much or at all this coming week, that’s why. MacBook to the doctor, possibly. I still have Net access at work, of course, but I don’t think I’ll be able to hop on much except my Gmail. So cross your fingers for me, maybe the folks at the store tomorrow will magically fix my stinkin’ MacBook! (’cause right now, I’m thinking of it as “that stupid piece of crap” and once it’s fixed it will go back to being “you pretty computer, yes you are!”) But in the meantime…
Technology is great when it WORKS, eh?
Posted: July 7th, 2007 under Mad Rants.
Comments: 11